Kroger Feedback is the official customer satisfaction survey from Kroger. Now available at www.kroger.com/feedback. Previously it was www.krogerfeedback.com
This simple online survey lets you share your recent shopping experience and earn 50 fuel points as a thank you for your time.
By completing the KrogerFeedback survey, you do not only help Kroger to improve its services like store cleanliness, product availability, and customer support but also get a chance to enter a monthly sweepstakes.
One lucky winner receives a $5000 grand prize, while several others can win 100 Kroger gift cards.
It only takes about 5 minutes to complete. All you need is a recent Kroger receipt. Visit the website, answer a few short questions, and your 50 bonus fuel points will be added directly to your Kroger Plus Card.
These points can be used to save money on gas at participating Kroger fuel stations. So next time you shop, take the survey and enjoy rewards while helping make Kroger even better.
What Is Kroger Feedback?
Kroger Feedback is a customer survey at www.kroger.com/feedback. Share your experience. Earn 50 Fuel Points. Enter to win a $5000 rewards coupon.
By completing the survey, you earn 50 fuel points that can be redeemed at Kroger fuel centers. Additionally, survey participants are entered into a sweepstakes where they can win a $5,000 Kroger gift card or one of 100 $100 gift cards every month.
www.kroger.com/Feedback Eligibility Criteria
KrogerFeedback Survey Age and Residency Requirements
- Must be at least 18 years old
- Must be a legal U.S. resident
Who Cannot Participate In KrogerFeedback Survey?
- Kroger employees and their immediate family members
- Those outside the U.S.
Kroger.com/Feedback Requirements for Participation
To take the KrogerFeedback survey, you need:
- Basic understanding of English or Spanish
- A recent Kroger receipt with a survey code
- Internet access on a computer or smartphone
- A Kroger Plus Card (needed to receive fuel points)
How To Take Kroger Feedback To Win 50 Fuel Points on www.kroger.com/feedback?
In order to receive 50 fuel points, you need to have a current receipt from Kroger. Log on to www.kroger.com/feedback, participate in the short 3 to 5 minute survey about the cleanliness of the store, staff interactions, products, and checkout. Receive rewards through your Kroger Plus Card and enter into a monthly gift card sweepstakes. Your responses assist in enhancing services at Kroger.
- To participate in the kroger customer satisfaction survey, Go for Official Website www.krogerfeedback.com.
- Select the language that you prefer most from the drop down from the middle corner. It would be Either English or Espanol (America Latina).
- They will ask for the purchase Receipt “Is there an Entry ID on your receipt?“.
- Select “Yes” or “No” From the given options.
- Enter Three credntials from the receipt to access the kroger feedback survey after selecting YES.
- Entry ID.
- Date Of Visit.
- Time Of Visit
- Enter Store Phone number, Date of Visit and Time Of Visit after selecting NO.
- Click on Next button to continue to Start survey.
- You will see the thank you page and they will appreciate your time and value your feedback.
- Now Survey questionnaire has been started. They will ask for the store type groceries, pharmacy and to shop for groceries and visit the pharmacy.
- Now rate your overall customer satisfaction level with 5 Multiple choice questions.
- Answer them by selecting “extremely satisfied, somewhat satisfied, neither satisfied or dissatisfied, somewhat dissatisfied and Extremely dissatisfied.
- They also ask some random questions about your visit and questions on your rating basis from 1 to 10. Answer them honestly.
- At the end provide your genuine information for kroger monthly sweepstakes.
- Survey takes just 3 to 5 minutes and helps us improve your shopping experience.
- As a thank-you, you can earn 50 Fuel Points if you have a Kroger loyalty card.
- Simply enter your loyalty card number or alternate ID (the number you use at checkout) when completing the survey, and the points will be added to your account.
Kroger is prioritizing customer experience to boost loyalty and sales. The company reported a 33% year-over-year improvement in perfect online orders—those filled without substitutions and on time. Investments in AI for efficient order routing and enhanced staff training are part of Kroger’s strategy to improve service delivery amidst growing competition from other retailers
https://customerexperiencedive.com
Benefits of Participating in the KrogerFeedback Survey
www.krogerfeedback.com To Earn 50 Fuel Points
- Completing the survey gives 50 fuel points.
- Fuel points reduce the price per gallon at Kroger fuel centers.
- 100 fuel points = 10 cents off per gallon, meaning 50 fuel points = 5 cents off.
Sweepstakes Entry in www.kroger.com/feedback for Extra Rewards
- Every completed survey enters you into a monthly sweepstakes.
- Grand prize: $5,000 Kroger gift card.
- 100 winners get a $100 Kroger gift card each.
How to Redeem www.krogerfeedback.com 50 Fuel Points?
Link Fuel Points to Your Kroger Plus Card
- Ensure your Kroger Plus Card is linked to your account.
- Fuel points are automatically added after survey completion.
Use Fuel Points at Kroger Fuel Centers
- Swipe your Kroger Plus Card at the pump.
- Redeem fuel points for discounts on gas prices.
- 100 points = 10 cents off per gallon (up to 35 gallons).
Types of Questions Asked in the Kroger Survey
- Why did you visit Kroger? (Grocery shopping, pharmacy, fuel station, etc.)
- Overall satisfaction rating (1-10 scale)
- Were the employees helpful and polite?
- Did you find what you needed?
- Was the store clean and organized?
- Would you recommend Kroger to others?
About Kroger
Kroger is the largest grocery chain after walmart in the United States which is started in 1883 by Bernard Kroger in Cincinnati of Ohio State. Kroger is operating 2800 stores in 35 states. You can find fresh groceries, household items, and quality products at good prices.
Kroger’s customer service
Phone Contact
- Main Customer Service Number: 1-800-576-4377
- Service Hours:
- Monday – Friday: 7:00 AM – 12:00 AM EST
- Saturday – Sunday: 7:00 AM – 9:30 PM EST
- Average Hold Time: Less than 1 minute
- Average Call Duration: 4 minutes
Email Contact
- Primary Email: customerservice@kroger.com or helpline@kroger.com
- Be prepared to provide:
- First and last name
- Email or phone number
Online Support
- Online Chat: Available through the Kroger website’s Contact Us section
- Help Center: Accessible via Kroger’s official website
Additional Contact Information
- Corporate Office Address: 1014 Vine Street, Cincinnati, Ohio 45202-1100
Important Notes
- 76% of customers successfully reach a representative by phone
- Have relevant order details ready (receipt numbers, order confirmations)
- Customer service is rated 2 out of 5 stars, with most interactions being phone-based
FAQs
How Often Can I Take the KrogerFeedback Survey?
- Once per receipt
- Multiple receipts = multiple survey entries
Do Fuel Points Expire?
- Yes, fuel points expire at the end of the following month.
Can I Enter Without Making a Purchase?
- Yes, enter the sweepstakes by mailing a postcard with your details
Where Can I Use Kroger Fuel Points?
- At Kroger fuel centers and participating Shell stations.
Do I Need a Kroger Plus Card to Get Fuel Points?
Yes, points are added to Kroger Plus Card accounts only.
Conclusion
The KrogerFeedback survey is an easy way to save money on gas while sharing feedback about your shopping experience. By completing the survey, you earn 50 fuel points and a chance to win up to $5,000 in gift cards.